Returns & Exchanges Policy
At Vida Glow Australia, we prioritize your satisfaction with our ingestible beauty range. If you are not completely happy with your purchase, we offer a 30-day return policy for unopened and unused products in their original packaging.
Initiate Your Return
Contact our customer support team via email with your order number and reason for return to receive a Return Authorization.
Pack Your Items
Securely pack the unopened products in their original shipping box or similar protective packaging to ensure they arrive undamaged.
Ship to Vida Glow
Affix the provided return label or address the package to our Sydney distribution center using a trackable shipping service.
Receive Your Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing